FAQ

FAQ

WHY CHOOSE MEDIApack® AS YOUR SUPPLIER?

The knowledge we have allows us to offer:

• Excellent quality/price ratio;

• Qualified and personalized advice;

• Packaging adapted to your needs.

HOW SHOULD I PROCEED TO PLACE AN ORDER WITH MEDIApack®?

To place your order or request a quote, you can contact us by email: info@mediapack.com.

WHAT IS THE MINIMUM QUANTITY PER ORDER?

For customized packaging, the minimum order is 1000 units. For turnkey solutions, you should contact our sales department to check if the products avaiable in stock to serve your needs.

WHAT PURPOSE DO YOUR PACKAGING SERVE?

The versatility in formats, dimensions, and customization makes the cardboard adaptable to a wide variety of industries, the most important thing being the guarantee that the packaging is perfectly adapted to the needs of your project.

The design of the packaging, combined with the selection of the most appropriate cardboard density, ensures that your product arrives at its destination in perfect condition. At the same time, the combination of design with high-quality printing allows improving the presentation of your product, making it more attractive and distinctive.

CAN YOUR PACKAGES BE USED WITH DIRECT CONTACT WITH FOOD?

Yes, we have finishes that allow direct contact with food. Also, customization, in these cases, is done with food-grade inks.

WHAT TYPE OF MATERIAL DO YOU USE?

We work with cardboard, micro-corrugated cardboard, compact cardboard, or cardboard tubes. It is important to ensure that the material used, as well as its grammage, is suitable for the needs of your project.

DO YOU PROVIDE TRAYS FOR BETTER PRODUCT PACKAGING?

Yes, we have several solutions for better product packaging within the cardboard box. You can choose from foam trays, cardboard, plastic, or eco-friendly trays, within a wide variety of colors and thicknesses available.

WHAT IS THE PRODUCTION TIME?

Production and delivery times depend on several factors, this information is provided when the order is awarded.

HOW IS THE PACKAGING DESIGN PROCESSED?

Packaging design is extremely important for the success of a product. A good package sells a product much better than something that was not thought from scratch to capture the consumer’s attention. The design aims to optimize existing materials and technologies to create safe, practical, and functional packaging with distinctive elements that allow it to stand out at the point of sale. We therefore have a multidisciplinary product design team that can help you to develop a custom package from scratch.

WHAT TYPE OF CUSTOMIZATION AND FINISHES CAN I CHOOSE?

We have various packaging customization techniques that can highlight your product at the point of sale. You can opt for 4-color offset customization, screen printing, digital printing, high or low relief, and hot stamping. As for the finishes, you can opt for matte, glossy, laminated, with an integrated handle to facilitate transport, inks that glow in the dark, inks that change tone according to temperature and you can even add totally distinctive elements such as personalized perfume, music or QR codes that give rise to micro-sites, interactive applications, games, contests, animations, and much more.

HOW CAN I CONTACT CUSTOMER SUPPORT?

You can contact our customer support service by email: info@mediapack.com.

ARE YOUR PACKAGING SUSTAINABLE AND CERTIFIED?

The great advantage of our packaging is its biodegradable and recyclable condition, making them environmentally friendly packaging.

For MEDIApack®, concern for the environment is a priority, so all our packaging has FSC® certification, which ensures compliance with standards that respect forest management that adopts sustainable practices.

DIDN’T FIND THE ANSWER YOU WERE LOOKING FOR?

Please contact our customer support service by email: info@mediapack.com